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Home >> Baltai Learning >> Soft Skills and Personal Development

Soft Skills and Personal Development

Develop interpersonal and professional skills that enhance SRMs’ effectiveness and resilience in the field.

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Communication Techniques for Engaging Customers

Equip SRMs with effective communication strategies to build relationships, enhance customer trust, and increase sales.

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Negotiation Skills for Closing Deals

Equip SRMs with effective negotiation techniques to close deals successfully while ensuring a win-win outcome for both the customer and the company.

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Stress Management and Resilience Building

Help SRMs develop coping strategies to manage stress, maintain motivation, and build resilience in a challenging sales environment.

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Email, Phone, and WhatsApp Etiquette

Pofessional communication skills across email, phone, and WhatsApp to improve customer interactions, build trust, and enhance sales ...

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Handling Difficult Customer Situations Professionally

Equip SRMs with skills to effectively handle challenging customer interactions while maintaining professionalism, confidence, and a ...

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Presentation and Public Speaking Skills

Equip SRMs with the ability to confidently present solar products, deliver persuasive pitches, and engage audiences effectively in ...

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Time Management and Goal Setting

Equip SRMs with strategies to manage their time efficiently, prioritize tasks, and set achievable goals to maximize productivity in...

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